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Renee Swain

September 21, 2022

I would like to take this distinct opportunity to say “thank you”, to Brian (Foreman), and Eric, for a job that I am well-pleased with. Brian and Eric arrived on-time, and called me 15 minutes prior to their arrival. Brian scoped the project out with me before he initiated any repairs to my property - he thoroughly explained the specifics, as they related, to the work that he would be performing. Brian, kept me well-informed throughout each phase of the work. The finished product looked exactly like Brian indicated that it would look. All of the trip/fall hazards have been neatly corrected, and all cracks have been neatly sealed. The concrete has been neatly sealed, and I can really feel the difference when I step out onto my porch, and walk on my service walk. Brian and Eric know precisely what they are doing, and they completed my job in about an hour and a half. Brian and Eric were very professional, and comfortable working with each other, which made me very comfortable - each man was well-versed in his area of expertise. Brian and Eric left the work-site very neat and clean. Brian went to the trouble to even put up red caution tape, so that the Mailwoman would not disturb the work (Brian, even asked if I wanted the caution tape to match my red outfit, and I said “why not?” - I thought that little gesture was cute). The entire transaction from start to finish was smooth. After learning about BQ Concrete and Basements online (after I reached out online, they called me within 15 minutes on a Saturday after 5:00PM - I thought that was pretty neat), and canvassing the Reviews, I knew that this would be my Company - they did not disappoint. Someone is always manning the phones (I never encountered not one voice message machine) - the Receptionists are knowledgeable, and very accommodating. Gia, eradicated all of my fears that I had about my water line being possibly hit by the drill - she even agreed to do a PA-1 for me but she put me so at ease that I did not even need her to call a PA-1 in for me (Gia, is such an effective manager of people). Nick was about the coolest Salesman that I have ever encountered - he was very confident, knew what he was talking about, and very accommodating with regard to pricing - he made sure that I was comfortable. Nick, availed himself to me throughout the entire project. BQ Concrete and Basements is precisely what service should look like - reminds me so much of the good old 1960’s service’s. You are always welcomed in my home BQ Concrete and Basements - good solid, and honest Company. “Thank you”, for everything. I am eternally grateful to you.

PROUDLY SERVING GREATER PHILADELPHIA, NEW JERSEY & DELAWARE

New Jersey

535 Route 38 East, 149E
Cherry Hill, NJ 08002

Philadelphia

106 Park Drive
Montgomeryville, PA 18936